Support Center

Client assets are held with regulated third-party custodians in segregated accounts in your name. TeveXtra does not commingle assets and does not use your holdings for proprietary trading. We implement multi-factor authentication, encryption, and other controls to protect your online access.

Our pricing is a transparent, all-in advisory fee based on assets under management. There are no trading commissions or hidden platform charges. You see the impact of fees on every performance report, and your advisor will review the structure with you before you fund your account.

Yes. You can request withdrawals at any time, subject to standard settlement periods for the underlying securities. Your advisor will help you plan liquidity so that withdrawal requests align with your portfolio strategy and tax considerations.

Yes. We can incorporate environmental, social, and governance preferences directly into your portfolio design, including exclusions, tilts, and thematic allocations. We work with you to balance those preferences with diversification and risk management.

Our standard minimum is $5,000, though institutional or bespoke mandates may require higher balances. Regardless of starting size, every client receives the same disciplined process and transparent reporting.

At minimum, we conduct a formal review at least annually, with additional check-ins during market changes or major life events. You can also schedule time with your advisor or send secure messages through the portal whenever questions arise.

You can reset your password by clicking the 'Forgot Password' link on the login page. We'll send a secure reset link to your registered email address.

Our support team is available 24/7. You can reach us via live chat on our website, email at tevextraadvisors@gmail.com, or by calling our dedicated support line.